Madrid Watch
The Madrid Watch blends luxury with confidence in a design that radiates elegance and strength. Featuring a refined numberless dial adorned with rhinestones and a durable stainless steel band, this timepiece is engineered for men who appreciate bold, business-ready style. Built with a shock-resistant quartz movement, water resistance up to 30 meters, and anti-magnetic components, the Madrid Watch is more than just a statement—it’s built to last. Whether you’re closing deals or stepping out in style, this 41mm watch adds polished sophistication to every moment.
Watch Details
- Dial diameter - 40 to 44 mm
- Dial thickness - 12mm
- Strap Length - 24cm
- Water Resistance: 3 ATM / 30 meters
- Display: Numberless Dial
- Dial Display: Hardlex Crystal
- Movement: Quartz
- Band Material: Stainless Steel
- Clasp: Folding Clasp with Safety
Shipping and Delivery
• Shipping area: We currently ship only to addresses within the United States.
• Shipping cost: Free standard shipping on all orders within the U.S.
• Delivery time: Orders are processed within 3–5 business days after payment confirmation and delivered within 6–12 business days after shipment. Total estimated delivery time: 9–17 business days. Orders are not processed on weekends or public holidays.
• Courier Services: We use reliable carriers such as DHL and FedEx for all shipments.
• Order tracking: Once your order has shipped, you will receive a tracking number by email. You can also follow your delivery on our Track Order page.
• Delayed or lost shipments: If your order does not arrive within the estimated delivery timeframe and appears delayed or lost, please contact us at support@twelve-smith.com within 30 days of the latest estimated delivery date so we can investigate with the carrier.
• Address accuracy: Please ensure your shipping address is complete and correct. If an order is returned due to an incorrect or incomplete address, additional reshipping costs may apply.
For full details, please see our Shipping Policy.
Returns & Refunds
• Return period: You can request a return within 30 days of the delivery date.
• Item condition: Products must be unused, in their original condition, with all tags attached and in the original packaging. A receipt or order confirmation is required.
• Return shipping: For approved returns and eligible exchanges, we cover the return shipping costs. We do not charge any restocking fees.
• How to start a return: Contact us at support@twelve-smith.com with your order number, the item you wish to return, and the reason for the return. Our team will review your request and provide return authorization and step-by-step instructions.
• Refund timing: Once we receive and inspect your return, we will notify you within 7 business days. Approved refunds are issued to the original payment method within 7 business days after approval (your bank or card provider may need additional time to post the refund).
• Exchanges: We offer exchanges for incorrect items and for products that arrive damaged or defective. Contact us within 30 days of delivery and we will guide you through the process. For eligible exchanges, return shipping is covered by us.
• Damaged or defective items: If your item arrives damaged or defective, please contact us within 48 hours of delivery at support@twelve-smith.com and, if possible, include photos. We will arrange a return at no cost to you and offer a replacement or full refund, depending on availability.
• Lost packages: If your package does not arrive within the estimated delivery timeframe and appears lost, please contact us within 30 days of the latest estimated delivery date so we can investigate with the carrier.
For full details, please see our Return and Refund Policy.